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Version V4.5.9.30 (04/02/2012)

• New: Flagging Units: Users can now see flags to the left of search results when searching for units and can mouseover or open the unit file to see the reason for the flag.This is a new feature where red flags appear in search next to units that require action from a user. Currently this works with Leases that have expired (i.e. if the Contract End Date has passed).
• New: You can now set sms and email reminders on activities. See how to do it.
• "Rera Card Number" and "Rera Expiry Date" have been renamed to "Agent Reg. No" and "Agent Reg. Expiry".
• Upcoming Date has now been added in advance search for leasing.
• Minor chages and improvements in connection zone.
• Various bug fixes and minor enhancements. 

Version V4.5.8.40 (25/01/2012)

• New: Users can now select or remove all portals in one go by a single click.
• Unit card composer is now programmed to take in multiple email addresses.
• New fields have been added on reservation and contract templates.
• Warning prompts have been added, before a file is closed and auto-save when starting unit transaction.
• Subject line has now been added to Matches preview screen.
• Feed Burner links have been replaced on the Login Screen.
• Various bug fixes and minor enhancements.

Version V4.5.7.27 (08/01/2012)

• New:Premium customers can now include information from multiple units in a single template by using unit card editor.
• New fields have been added on reservation and contract templates.
• Zip Code has now been set as non mandatory on transactions. 
• Various bug fixes and minor enhancements.

Version V4.5.6.47 (26/12/2011)

• New: Multiple image upload feature is now available in the system.
• You can now track work order activities through activity zone.
• Various bug fixes and minor enhancements.

Version V4.5.5.26 (11/12/2011)

• New: Matches are now available in the system for premium customers.
• Rent per annum has been replaced with Rent per month for Qatar groups only.
• Various bug fixes and minor enhancements. 

Version V4.5.4.31  (27/11/2011)

• New: ‘Search All’ now searches both first and last name in all contact zones.
• New: An activity is automatically logged when you send a unit card to a contact.
• New: You can now see how many units you’re sharing per group in the Connection Zone.
• Companies can enable or disable auto-correspondence emails for system generated leads.
• Watermarks are now functioning on Dubizzle.com.
• Several Report Builder upgrades including first-time use wizard.
• Agent feedback tracking through activity zone.
• Various bug fixes and minor enhancements.

Version V4.5.3.47  (13/11/2011)

• New: New welcome email templates for new users are now available.
• New: The new Matches functionality activated for beta tester groups.
• Property Manager is now added to Quick Search drop-down in Portfolio Zone.
• Masterkey Connect functionality has been upgraded.
• Various bug fixes and minor enhancements.

Version V4.5.2.37  (23/10/2011)

• New: Report Builder activated for beta tester groups.
• New: Rich text editor has now been added on email composers.
• You can now select Street in the field selection.
• When adding a lead Referred By field now shows the user that is logged in. (All modules except CRM)
• Renewal wizard has been upgraded with minor design changes.
• Various bug fixes and minor enhancements.

 Version V4.4.1.45  (09/10/2011)

• New: Re-ordering images is now available.
• New: Help and feedback link has been upgraded.
• New: Removing unit cards is now possible in communication templates.
• New: A limit can be set for the marketing description on the unit cards template.
• Rent per month has now been included in the quick search.
• Rent has been renamed to Rent per year in the quick search.
• Last login (Time and date) has been included in the quick search of user zone.
• General bug fixes and enhancements

Version V4.4.14.36 (29/09/2011)

• New: Auto Correspondence is now available for Masterkey Premium customers.
• General bug fixes and enhancements.

Version V4.4.11.34 (31/07/2011)

• New: All new UAE groups will get UAE property database (3000+ properties).
• Masterkey Connect has been upgraded to share more information.
• General bug fixes and enhancements.

Version V4.4.9.31 (03/07/2011)

• Contact Zone upgraded to view all your contacts in one place.
• General bug fixes and enhancements.

Version V4.3.41.19 (31/03/2011)

• Unit Zone's quick search has been upgraded to search by any location through auto complete.
• General bug fixes and enhancements.

Version V4.3.40.12 (24/03/2011)

• Retractable sidebar is now available in v4.3.
• General bug fixes and enhancements.

One of the most requested features at the Q&A Sessions was the ability to open multiple windows in Masterkey. I want to share a trick with you that enables just that. For example, when you want to open Contact Zone, right-click on the menu item and then click on 'Open in a new tab'. This will open the Contact Zone in a new tab and you can open as many tabs as you like.

By switching between the different tabs, you can now access multiple Zones at once. The only thing you cannot open in tabs are the Unit Files and Contact Files. However the idea to have multiple Unit FIles and Contact Files is already submitted by Jaideep Khemani - vote for it by visiting our Feedback Forum.

No listing should be published without photos, because nothing better than photos will showcase the features you want to highlight. If your description emphasizes a great view, it pays to have a photo of the view.

To help you upload more photos, the image-uploader is now capable of uploading multiple images at once and labeling them. We’ve tested it and it’s true, you’ll be making updates to units faster than an agent posting party photos on facebook. Follow this guide on How to: Upload Multiple Images.

The idea to upload, organize and label multiple images started in the Masterkey feedback forum where 26 members of the community voted to have this implemented. If you have an idea to improve Masterkey or just make your job easier, share it with us in the Masterkey feedback forum. It’s a good feeling to contribute.

Working with leads have never been easier. Masterkey now automatically matches your leads with all available property so that you don't have to. Did you just get a request from someone looking for a 4 bedroom apartment in Dubai Marina? Masterkey will match those requirements with all available listings and show you the matching units. Just select the units to send or simply send them all at once. Your clients will be amazed of how quickly you responded. Just keep your leads accurate and you’ll be zooming along with well serviced clients.

Matching listings are displayed right where you need them next to the Contact or Lead making it easy to access. It even tracks which listings you have sent and which you have discarded, keeping you informed at all times.

In addition, you will expand the reach of your leads because Matches not only searches your internal agency’s listings but also checks all shared listings through Masterkey Connect. You can easily take advantage of your network to find the right match. It’s a new way to use Masterkey!

Matches is available for all Premium users and If you would like to know more see our knowledge base article How do Matches work?

Collaboration is key in generating more business, and the Masterkey Connect feature provides real estate professionals with the ability to do just that – cultivate a community and generate more business. Let me show you how to get started.

1. Select Connections Zone

Under the System Admin module, you will see the Connections Zone. Managing connections in Masterkey is all done inside the Connections Zone.

2. Search for companies using Masterkey

3. Send the invitation

Once you send an invitation, the other party can either accept or decline your invitation. Make sure to write a personal message about how working together can benefit both companies.

You need to decide whether you are sharing Leasing listings, Sales listings or both, and whether the listings already in Masterkey should be shared as well. Click confirm to send the invitation.

Your invitation will now be sent to the other party's inbox and show in their Connections Zone. It's easy to start sharing listings with other companies in Masterkey.

Thanks to our users for submitting this idea:

You can now re-order images on the Unit File using drag and drop. This is available inside the unit file and currently works with any existing web site integrations and unit cards (e-brochures). It currently does NOT work with portals as the portals will need to upgrade to our new portal integration version. We'll be working with them over the next few weeks to upgrade.

Version V4.4.14.36 

• New: Auto Correspondence is now available for Masterkey Premium customers.
• New: All new UAE groups will get UAE property database (3000+ properties).
• Masterkey Connect has been upgraded to share more information.
• Contact Zone upgrade to view all your contacts in one place.
• Stability improvements, bug fixes and enhancements.

We are pleased to announce the release of a highly anticipated new feature! On request, Masterkey can now automatically add a watermark to every image. Simply let us know that you want the feature enabled, send us a vector logo image (.ai or .eps), and we'll take care of the rest! (This feature will be available to Masterkey Premium subscribers free of charge. For Masterkey Professional subscribers, please contact your Account Manager for more details.)

Here's how it works:

• Once you've provided your logo in the appropriate format, we'll convert it to a watermark image.
• We'll enable the feature on your system. Watermarks are enabled on a per-module basis (e.g. Sales, Leasing, Property Management), so let us know on which modules you'd like to have watermarked images.
• Every image you upload to Masterkey will automatically receive your watermark logo. Unfortunately, we can't specify which images do or don't have watermarks. It's all or nothing!
  
• Anywhere your images are sent, whether it be to your website, property portals, or your Unit Cards, the watermark will appear.

Here are some samples of what a watermarked image will look like:

We’ve just released new lead and activity zones to help you track your activities and leads (and your team’s too if you’re a Manager) faster and much more efficiently.

The lead zone enables you to spend less time finding leads in the system and more time actually following-up. Not only can you can use the Actions menu to close, clone or transfer selected leads right form the lead zone, you can also use Masterkey’s search filters and select the exact fields you want to see.

Never miss another appointment

With the activity zone, you can see all your activities in one place. You choose whether you want to see activities for the current day, week or month. You can even see which ones are overdue (the system highlights them for you automatically).

Customize exactly what you want to see

 

You can use Advanced Search to specify exactly the fields you want to see on your leads and activity zones.

Where to find them

 

Lead and activity zones are now available as a standard feature in all modules for all both Masterkey Premium and Professional users.

 

mySite: It's just that fast...

Screenshots of the content management system - CMS (click to enlarge)