The Global Leader in Web-Based Real Estate Software

Joint Buyer feature now available for masterkey.ae users

MasterKey is pleased to announce the addition of the Joint Buyer feature to users of masterkey.ae, allowing users to connect multiple clients with one transaction.

How do I use it?

    1. Continue with the normal reservation/sales procedure by clicking on the reserve unit icon (if the unit is currently vacant) or the sell unit icon (if the unit is currently reserved).

    Click here to see a screenshot


    2. Select “Convert this unit to reserved” (if the unit is currently vacant) or “Convert this unit to sold” (if the unit is currently reserved), then click next.

    Click here to see a screenshot


    3. Check the “Joint Buyer” check box, then provide the joint buyer’s name in the “Search for existing joint buyer” field, then click “Search”.

    Click here to see a screenshot


    4. Select the joint buyer’s name and his/her requirement number from the buyer and requirement number drop-down lists. Requirement number selection is mandatory in order for the system to make sure that the transaction is linked correctly to the joint buyer’s client file. If the buyer does not exist in the system, simply click on the “Add new joint buyer” link to create a new client file.

    Click here to see a screenshot


    5. Once the buyer is selected, click on the “click here” link in Step #3 to link the buyer as a joint buyer to this transaction.

    Click here for a screenshot


    6. You will then be notified that the joint buyer has been added successfully.

    Click here for a screenshot


    7. Once you click “OK” the joint buyer information will be populated in the grid.

    Click here for a screenshot


    8. If you need to remove this buyer from the transaction, you may click on the delete icon next to the entry in the grid. Please note that buyers cannot be deleted from a transaction after completing the sales process.

    Click here for a screenshot


Once you have completed the steps above, you can click the next button and proceed normally with the transaction. This procedure can be to add additional buyers to the transaction.

If you have any questions about this new feature or any other issues, please feel free to contact your account representative.


blog comments powered by Disqus