Masterkey is looking to fill the position
of Senior Business Analyst at our Dubai office with a highly motivated
and qualified individual. Sound like you? Let us know.
Send us an email at careers(at)gomasterkey(dot)com with your CV (in
MS Word format), contact information and the position applying for, if
we feel you have what it takes, we’ll let you know.
Key Responsibilities:
- Acts as the client contact.
- Manages and reviews the requirement specifications submitted by clients.
- Carries out high level analysis of the requirements to determine if the requested change/new functionality can be achieved.
- Manages and reviews changes and new feature implementation for the system.
- Provides status updates to clients.
- Manages the issues/requests pertaining to the project and escalates
these issues to the relevant member of the project, where necessary.
- Reviews project activities for compliance with procedures and standards.
- Manages the flow of information and documents between different teams working on the project.
- Assists the Project Manager with documentation.
- May be required to carry out acceptance testing on behalf of the client on complex requests.
- Conducts and manages overall training (as outlined in the training plan) of assigned clients (both existing and new).
- Monitors the progress of various teams working on the project as per the metrics developed by the Project/CRM Manager.
- Reports primarily to Project Manager, and occasionally to Project Sponsor.
Key Skills:
- Experienced in project management and client deliveries, ideally
from a software/telecom background or candidate who has worked in
similar domain in a Real Estate industry will be preferred.
- 5+ years of industry experience, preferably from industry leading IT corporations, with exposure to quality standards.
- Excellent communication and presentation skills.
- Strong understanding of user experience and usability.
- Degree standard qualifications in computer science.
Gender preference: Male candidate
